
When implementing AI into your business (whether it’s a chatbot, AI agent or AI tool), it’s important that you communicate how your technology is best used. Whether it be your employees or your customers, having a clear AI usage policy helps your company champion transparency and AI governance, while also giving clear instructions to your users about how to get the most out of your AI system.

AI systems are a new and complex technology, often subject to considerable skepticism in the news and online. This can make ensuring customers of its safe use difficult, while also causing anxiety amongst employees. An AI health check serves as another line of defence towards a predictable, safe and beneficial AI system, buttressing employee and customer efforts to feel confident in using the technology.

The conversation around AI flows between many different viewpoints, fears, excitement and industries, meaning it can be hard to have a firm grasp on what AI is, let alone how it applies to your specific business context. The goal of the day is not to be a tick box exercise, nor does it lead to AI model building. Instead, Tilodi’s AI training day aims to upskill and empower your employees to make better decisions surrounding their use of AI systems and be better placed to advise your customers. It will prove practical, risk-aware, hands-on and confidence-building.

Implementing an AI system into your business involves lots of hard decisions about where to start. Tilodi’s AI readiness workshop can help to map current AI usage in your business to help identify risks and opportunities for AI use. This workshop also implements topical use cases to show AI systems can be implemented into the business’ workflow, creating a clear visualisation for employees of how they can make use of AI. The workshop concludes with a Q&A with employees to answer their AI-related queries.

Tilodi offers an advisory service that allows you to feel supported as your AI journey continues. Whether we have helped you implement a new policy, or you want an external pair of hands to help support your journey already started, Tilodi’s advisory services can help you do just that. This includes a monthly check-in, incident reviews, resultant policy tweaks, and staff support